![]() ![]() Why do I see the error, 'Authentication restricted: Your device does not meet the authentication requirements set by your admin. Telephony credits are purchased directly from Duo after you have enrolled in the program. Guide to configuring Duo MFA with TOTP codes generated by IT Glue. ![]() It boasts a clean and simple user interface and one-tap operation that beginners can learn right away. It is a tool that can be used for two-factor authentication protocols for various apps and online services. HOTP hardware tokens and the Duo Mobile app can generate approximately 20 HOTP passcodes without successfully authenticating with Duo before re-synchronization is needed. It helps us understand how Duo Mobile users interact with our app. The Duo Mobile app is a free smartphone and tablet application that syncs with your USC multi-factor authentication (MFA) account to complete the authentication process. Rate cards for other countries are available. Duo Mobile is a free security application for mobile devices from developer Duo Security LLC. Duo Mobile uses a pseudonymized mobile data analytics provider. ![]() In the United States, voice calls for login confirmation incur a two (2) credit charge SMS messages for login confirmation cost one (1) credit in the US. Duo Mobile is not supported for use on ChromeOS or Huawei. We cannot ensure the compatibility of Duo Mobile with custom variants or distributions of Android. Duo offers hardware tokens that can be used for two-factor authentication (2FA) with the Duo Mobile app. Duo recommends upgrading to the most recent version of Android available for your device. Telephony credits are purchased in advance as a non-expiring credit in a pool that covers all user accounts at a site. The current version of Duo Mobile supports Android 10.0 and greater and Android Go 10.0 and greater. Telephony credits are the way that Duo ensures those marginal costs don’t get out of control. Duo incurs a small marginal cost when an automated voice call is made (long distance telephone charges) or an SMS message needs to be sent (SMS charges), with the exact amount depending on the source and destination of the call or message. The Duo rate card talks about “telephony credits.” What are those?ĭuo provides a wide range of options when it comes to authenticating a user login. We expect that most Duo users will prefer to use either Duo Mobile or Duo Push, neither of which consume any telephony credits and can be used without limit.Duo also supports two-factor login via other methods, such as automated voice calls or SMS messages. ![]()
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